Expertise
We work across a range of industries, building custom digital solutions that help businesses grow, adapt, and lead. From data-driven insights to creative e-commerce strategies, we have the experience to guide your next move online.
E-Commerce
Online shopping should feel seamless. We help e-commerce brands create digital journeys that attract shoppers, remove friction, and turn browsers into buyers who keep coming back.
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Lead Generation
Leads are oxygen for growth. At Design Digital, we don’t wait for them to show up – we engineer demand. Our campaigns attract the right people, qualify their intent, and pack your pipeline with prospects ready to convert.
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Fashion
Fashion moves fast. We help brands stay ahead with digital strategies that showcase style, build visibility, capture attention, and convert shoppers into loyal fans.
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Education
Today’s learners expect clarity, connection, and confidence. We help education brands build visibility, engage learners, and grow enrolments with digital strategies designed to inspire trust and drive action.
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Currently you’re viewing our base E-Commerce Process overview
Currently you’re viewing our base Lead Generation Process overview
E-Commerce
3 Pillars of
E-Commerce
Sustainable e-commerce growth comes from more than one-off wins. It’s built on three interconnected pillars. First, you need to attract the right customers. Then, you keep them coming back more often. Finally, you maximise the value of every purchase.
When these three levers work together, improvements compound and your revenue scales far faster than focusing on any single area alone.
E-Commerce
Sustainable e-commerce growth comes from more than one-off wins. It’s built on three interconnected pillars. First, you need to attract the right customers. Then, you keep them coming back more often. Finally, you maximise the value of every purchase.
When these three levers work together, improvements compound and your revenue scales far faster than focusing on any single area alone.
1. Customers
Develop a customer journey
Turn strangers into shoppers with a clear path to purchase. By tailoring your message to each stage of the funnel, you guide customers from awareness through to conversion while building trust along the way
Capitalise on the moment
The best time to win a customer is when they’re actively searching. Sharp ad copy, smart targeting, and retargeting campaigns capture high-intent buyers before your competitors do.
2. Frequency
Stay top of mind with email
Keep customers coming back with emails that are useful, timely, and relevant. Recommend products they’ll love and maintain the connection between purchases.
Social media retargeting
Remind past buyers why they chose you in the first place. With personalised retargeting, you can nudge customers back at the right moment and increase repeat orders.
Build loyalty programs
Reward your best customers with offers and perks that make them feel valued. Loyalty programs turn casual buyers into brand advocates.
3. Average Order Value
Tactics to increase cart size
Boost revenue per transaction with strategies like bundles, upsells, and free shipping thresholds. These subtle prompts encourage customers to spend more while improving their shopping experience.
= Revenue
Improve each pillar by 30% and double your revenue
When acquisition, frequency, and order value all grow together, the effect compounds. Even modest improvements across each pillar can more than double your bottom line.
Lead Generation
3 Pillars of
Lead Generation
Lead generation growth isn’t about chasing one-off wins. It’s about strengthening the three levers that drive your pipeline: acquiring more leads, converting them more effectively, and maximising their long-term value.
When each of these areas improves, the results compound. Even a 30% lift in all three more than doubles your revenue.
Lead Generation
Lead generation growth isn’t about chasing one-off wins. It’s about strengthening the three levers that drive your pipeline: acquiring more leads, converting them more effectively, and maximising their long-term value.
When each of these areas improves, the results compound. Even a 30% lift in all three more than doubles your revenue.
1. Lead Acquisition
Develop a customer journey
A clear funnel turns attention into action. By mapping each stage of the journey, you can deliver the right message at the right time and guide prospects toward conversion.
Capitalise on ‘in-the-moment’ customers
The most valuable leads are those searching right now. With precise targeting and compelling ad copy, you capture intent in the moment and stay ahead of competitors.
2. Conversion Rate
Nurture automation
Stay front-of-mind with automated touchpoints across email, SMS, and social. Smart workflows move prospects from interest to purchase without dropping the ball.
On-Site CRO
Your website should never stand still. Continual testing of headlines, forms, CTAs, and page design ensures more visitors become qualified leads.
Personalisation
Leads convert faster when you speak to their needs. Segment your audiences and tailor messaging to individual pain points for stronger engagement and results.
3. Customer Lifetime Value
Customer retention
The first sale is just the beginning. Loyalty programs, personalised offers, and consistent communication turn one-time buyers into long-term customers.
= Revenue
By improving each pillar by 30% your revenue will double.
Because these levers multiply one another, growth compounds quickly. Focus on each pillar and even modest gains will deliver outsized results.
Your growth partner in the digital space.
Think of us as your in-house partners. Focused on building, scaling, and elevating your brand.
Get in touch to get your free audit today.
We’ll review your current digital performance, identify quick wins and find long-term growth opportunities.